Senior Support Engineer – Manchester – £27K – £30K

Full Time Permanent

Manchester Jobs Board

Senior Support Engineer – Manchester – £27K – £30K

We here at Connexa are currently helping our client fill an exciting opportunity for a highly organised, experienced, enthusiastic and dynamic Senior Support Engineer to play a key role in IT Department. The Senior Support Engineer will lead and provide day-to-day management of the IT Technicians with responsibility for managing the Helpdesk function.

Main Duties and Responsibilities

Manage the development of the IT team in accordance with priorities and conduct the appraisal process of the team.
Ensure the IT Technicians' are delivering a high standard of customer service.
Support the IT Manager in the planning and costing of future developments to the IT Infrastructure and project work as required and have responsibility for the purchasing of IT equipment, obtaining quotes from suppliers as requested.
Work with the IT Manager and Director to ensure that all on-site and off- site college events have the correct provision of IT equipment and support.
Administer the Asset Management System to maintain an up to date inventory of equipment, warranty agreements and support information.
Administer stock maintenance and resupply – ensuring at all times the appropriate stocks of spares and parts, including paper, toner and organising resupply as appropriate.
Follow IT procedures to complete basic IT support tasks such as managing Active Directory accounts, email, backups and mobile device management. Provide day to day help and assistance to end users to enable them to use the hardware and software safely and efficiently.Skills & Knowledge

Experience of supporting and troubleshooting technologies, including:

Windows 10
Active Directory
Microsoft Exchange
Office 2016
Office365Staff Benefits

Free secure on-site parking
Cycle to Work and Technology schemes
Free fitness classes including Yoga and Pilates
Free lunch and refreshments
Access to wellbeing services such as private physio and virtual GP appointments through our enhanced Occupational Health packageIf this role is of interest, please apply with your up to date CV and we will contact you ASAP!

Senior Support Engineer – Manchester – £27K – £30K

Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies.

People. Technology. Connected.

Connexa Technology is acting as an Employment Agency in relation to this vacancy


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