Senior Intermediary Assurance Officer

Full Time Permanent

Manchester Jobs Board

Senior Intermediary Assurance

Our client is a UK leading specialist lender, offering short-term finance, auction finance, personal, commercial and buy-to-let mortgages and secured loans. We provide finance to a wide variety of customers, such as homebuyers, investors, property professionals, landlords, and small businesses, and we work with a vast network of intermediaries, including brokers, accountants, solicitors, banks and financial advisers to provide their clients with the finance they need.

Job Description

Key Responsibilities

* Be responsible for the effective completion of the accreditation and registration processes for Intermediary relationships.

* Be responsible for the maintenance of the Unable to Trade Register (UTTR) to enable effective management of the registration and accreditation processes.

* Review available External/Internal data sources (E.g. National Hunter) to identify whether action is required to prevent/remove panel membership.

* Contribute to the continuous improvement and development of the Intermediary registration processes.

* To complete independent quality assessments on defined roles within the Intermediary Relations team.

* To provide detailed and constructive feedback, to enable colleagues to enhance skills and embed best practice.

* Contribute to the continuous improvement and development of the Intermediary Relations processes through effective monitoring and recommendations.

* To support a culture of supportive learning by calibrating colleagues and helping Team Managers to undertake assessments.

* Reporting of QA MI alongside root cause analysis for review in monthly risk meeting.

* Support and guide Intermediary Assurance Officers in their delivery of effective quality monitoring

* To undertake proactive and reactive monitoring assessments on Intermediary Partners



* Able to make accurate assessments against process

* Able to provide structured feedback to colleagues

* Computer literate ( including MS Excel and Word)

* Communication (written and verbal)

* Ability to use data for targeted monitoring purposes

* Planning and time management

* Organisational, time and resource management

* Ability to perform root cause analysis on data

* Experience in secured lending company

* Experience in Intermediary

Additional information

Additional Information

We offer a range of company benefits, including shared reward scheme, discretionary bonus, 24 days holiday plus your Birthday – entitlement increases over time, holiday purchase scheme, matched pension contribution, life assurance, critical illness cover, health cash plan, private medical insurance, access to company's holiday homes, regular team/individual incentives, travel season ticket loans, Ride to Work scheme, free gym access and local bar/restaurant discounts.

Career development opportunities are excellent and where possible we offer sponsorship of relevant qualifications.

* please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks


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