Sales

Inbound Customer Sales Advisor

Full Time Permanent

Manchester Jobs Board

My client, a leading supplier of bespoke safety products for both the consumer market and retailers is seeking an Inbound Customer Sales Advisor to deal with product enquiries that come in via the company’s website and over the phone. Your duties will involve: –

* Deal with incoming product enquiries.

* Advise domestic customers of the most suitable products for their requirements

* Organise surveys if required and liaise with installers, when required

* Prepare accurate quotations

* Taking accurate measurements off customers in order to quote the products correctly

* Negotiate sales and pricing and manage the sales process from start to finish

* Liaise with admin to ensure processes are being adhered to.

* Provide ongoing sales and progress reports

* Take ownership of customers to ensure they get the best buying experience.

* Handle customer service enquiries relating to the customers

* Maintain high feedback rates for Fifo

* Create and record all communications with prospects and customers on the CRM

* Support other team members as and when is possible or needed

* Offer new solutions with a view to continued improvement of existing procedures

Must be:

* Experienced within an inbound customer services or sales environment would be advantageous (not call centre work)

* Previous sales admin or sales co-ordination experience would also be considered

* Previous experience of double glazing/windows or doors experience would be ideal but not essential

* Microsoft and CRM proficient (ideally Zoho)

* Educated to a good standard in literacy and numeracy

* Able to take ownership of their role whilst working within a team environment

What’s on offer: –

* Monday to Friday – 9 am to 5 pm or 9.30am to 5.30pm

* Uncapped commission (paid monthly e.g., OTE £35K – £45K per annum

* Year One – 20 Days + bank holidays

* Year Two – 23 Days + bank holidays 1 additional day added each year thereafter up a maximum of 30 days + bank holidays.

* Free parking

* Extensive career progression

* Working with a fantastic, supportive team of people

* Immediate interviews

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