IT

Customer Success Manager

Full Time Permanent

Manchester Jobs Board

We are exclusively partnering with an expanding health tech company who a looking for an Customer Success Manager who will act as the bridge between company and customers, and ensure the maximisation of the service which they are leading.

Job Elements & Responsibilities:
*Sustaining business growth and profitability by maximizing value
*Analysing customer data to improve customer experience
*Holding product demonstrations for customers
*Promote value through customer experience
*Provide feedback on existing products and contribute to the design of new product features.

Requirements:
*Proven evidence of experience operating within a Customer Success/Account Executive/Relationship focused role
*Previous experience in digital health and/or wellness Software are
*Excellent customer facing skills
*Knowledge of the NHS Primary Care landscape
*Analytical and strategic thinking with ability to influence at management level through highly effective communication and relationship skills

Please apply for more info!

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: https://(url removed)/work/equal-opportunities-employer

In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process – https://(url removed)/work/flexible-application-process

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