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Customer Services Administrator

CUSTOMER SERVICE ADMINISTRATOR | PERMANENT | BURY

Monday to Friday 8:30am – 5pm

£25,000 PER ANNUM  

KPI Recruiting are excited to have partnered with a highly established business, who are currently looking to recruit a Customer Service & Administration Assistant to join their growing team on a full time, permanent basis.  

This is an exciting opportunity for a confident communicator who is passionate about delivering exceptional service, ensuring customer satisfaction at every step, and growing with a reputable employer.

The successful candidate will be:

Taking a high volume of inbound calls from businesses regarding their accounts
Providing updates via telephone and email
Processing and updating internal database to reflect account changes
Effectively managing shared and personal email inbox
Amending customer information accurately with strong attention to detail
Creating and distributing correspondence to customers via email and post to provide account updates
The successful candidate will:

Have previous experience working in a fast-paced customer service environment
Be a strong communicator, with the ability to communicate across all levels
Have strong IT skills and pick up new systems with ease
You will get:

25 days holiday plus bank holidays
Free on-site parking
Flexible working options – early finish Friday
Pension scheme
On site gym
Yearly bonus scheme
INDCOM