Accounting/Financial/Insurance

Credit Controller

Full Time Permanent

Manchester Jobs Board

Hybrid – 3 days per week in the office- 2 days per week remote**
We have an exciting opportunity for two Credit Controllers to join a busy finance team on a permanent basis to be based at our Ashton HQ Unit.
This is a varied role, with the key focus in undertaking effective collection and obtaining earliest possible settlement accounts to improve cash flow and minimise bad debt exposure. You’ll be responsible for circa 500 accounts, liaising with customers efficiently and proactively whilst ensuring collection targets are met.
You’ll be a self-starter, with experience within a corporate/retail collections department. The successful candidate will also have excellent communication skills, a strong customer focus, with the ability to understand the needs and priorities of our customers. This role would suit an individual looking to develop their career within a finance function who enjoys working within a dynamic and fast-paced environment yet within a close-knit team.
Key responsibilities & accountabilities
* To undertake effective collection and obtain earliest possible settlement accounts so as to improve cash flow and minimise bad debt exposure.
* Account Reconciliations
* Responsible for circa 500 Key Accounts
* Deal with customer enquiries and able to identify & manage the need for credit notes
* Maintaining and building relationships with customers whilst ensuring collection targets are met
* Liaising with internal departments to resolve queries
* Action and monitor all debtors
* Be able to produce and manipulate Excel workbooks to intermediate level
* Daily / Weekly analysis of all New Accounts open for investigations
* Monitoring credit alerts
* Sending statements & copy invoices where requested
* Monitoring billing cycles and ensuring customers’ receive data
* Ensure accounts on stop / hold are monitored and dealt with promptly
* Undertake all activities in line with Company Health, Safety, and Environmental policies and procedures and participate in the development of a safe and healthy workplace.
Skills & Knowledge
Successful candidates will have experience within a corporate/retail collections department
• System requirements – Excel (intermediate level – spreadsheets / formulas)
• Experience in low volume high value credit control
• Ability to build relationships with colleagues and customers alike
• Customer focussed, the ability to understand the needs and priorities of our customers and the desire to deliver an outstanding service with a calm professional approach
• Must be flexible and open to meeting the company’s changing priorities when required
• Possess a positive attitude, with a high emphasis on building solid customer relationships, both internal and external.
• Successful candidate should be highly self-motivated
• Excellent telephone manner & attention to detail
• Positive attitude and excellent interpersonal skills
• Ability to demonstrate commercial awareness in assessing and reviewing business risks
• Enthusiastic, flexible, hardworking and reliable
• The ability to work to tight deadlines, demonstrating a proactive, problem solving approach
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
If you'd like to learn more about this role, please get in touch with Natalie!
Please only apply if you have the right to work in the UK.
Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status

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