Customer Services

Client Services Administrator

Full Time Permanent

Manchester Jobs Board

An excellent opportunity has arisen for hardworking, articulate individuals to join our Client Services department where you will play a key role in providing our award-winning service to our clients.

The purpose of this role is to offer excellence in the administration of both our Investcentre and Youinvest online products. This is a varied role and will involve learning how to process a variety of crucial tasks for our SIPPs, ISAs, and General Investment Accounts from dealing with transactions and client’s investments to ensuring our clients and advisers are offered excellent customer service.

We have opportunities for both those looking for an entry level position into the financial services and experienced administrators looking to progress their career further. In addition to our Client Services team, we are also recruiting administrators within our Property, Investments, Benefits, Transfers and Customer Servicing areas.

We have big growth plans with multiple opportunities available. Inductions will take place for these roles on the following dates: Monday 20 June, Monday 4 July and Monday 18 July beyond this, inductions will continue to be held fortnightly.

Knowledge & Experience:

* You will have a minimum of 5 GCSE's grades A*-C (or equivalent) including Maths and English

* Ability and commitment to deliver excellent customer service skills

* Strong communication skills, both written and verbal.

* Competent IT skills, including Word, Excel, and Outlook.

* Ability to work to deadlines and under pressure, at times unsupervised

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK, with over 418,000 customers using our award-winning platform propositions to manage assets totalling more than £74.1 billion. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Additional Information:

In return we will provide all the training and support you need to develop within your role.

There are opportunities for growth and professional development for members wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do and this is reflected in our guiding principles.

In return for your hard work, you will be entitled to:

* Starting at £21,000 (dependent on experience)

* 24 days holiday increasing up to 30 days with service, plus bank holidays

* Holiday buy scheme

* Discretionary annual bonus

* Contributory pension scheme

* Paid study support for qualifications

* Enhanced maternity/paternity scheme

* Bike loan

* Season ticket loan portal

* Discounted PMI and Dental

* Employee Assistance Programme

* Free gym

* Free social events

* Plus much more


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